Can I select my own seats and buy them online?
Yes, our online ticket system lets you choose your own seats and buy tickets online in real time. All transactions are subject to a $10 transaction fee (not a per ticket fee).
When will I receive my tickets?
Tickets will typically be mailed to you within a week of your order being placed. Ticket orders received the week of a performance will not be mailed; the tickets will be available at the venue starting two hours before performance time at the "Will Call" table. Student tickets may need to be picked up at the door for age verification.
Where do I pick up my prepaid tickets on the day of the performance?
Ticket orders received the week of a performance will not be mailed; the tickets will be available at the venue starting two hours before performance time at the "Will Call" table.
Our seat numbers are not consecutive – are they next to each other?
At the Barnstable Performing Arts Center, seat numbers run in odd numbers on the right, even numbers on the left and 3-digit consecutive numbers in the center. For example: H2 & H4 are side by side.
What if I lose my tickets?
Call the Cape Symphony Box Office at 508.362.1111. If there is time, we can mail duplicate tickets, or you can pick them up at the "Will Call" table at the Performing Arts Center on your way in to the concert. If you cannot find your tickets on the day of the performance, email
What if I have tickets but cannot attend the concert?
Tickets are exchangeable if returned no later than five days before the performance by calling or visiting the Box Office. We will be happy to exchange your tickets for any available seating at an upcoming concert within the same season. After that, returned tickets may qualify as a tax-deductible donation. You can donate your tickets back by visiting the Box Office, 2235 Iyannough Road in West Barnstable, MA or by visiting the Box Office at the Barnstable Performing Arts Center before the show. We can’t accept any tickets for tax deduction purposes after the concert has begun or passed.
Can I bring children to the concert?
The Cape Symphony welcomes children six years of age and older. Students (ages six to 22 years) receive 50% off individual ticket prices for any of our regular season Cape Symphony performance. All children, regardless of age, must have their own tickets for all performances. Student/Child age requirement and discount offered is subject to change for Cape Symphony Special Events.